Home Jobs Experienced Job Ad ID: 1240959 Posted 75 month ago  in Gujarat Classifieds 957 people saw this post
Krazymantra Fraud Investigation Officer JOB

Jobs
Experienced Job
Gujarat
Shyamal
Offer


Responsibilities include:

Initiate effective communications with customers, financial institutions, and cardholders as necessary for obtaining verification of information and handling chargebacks, Daily review and disposition of transactions flagged for investigation, Daily processing and documenting chargebacks, Continuously monitor the status of incoming orders requiring investigation,Utilize multiple internal email management applications to communicate with customers,Identify, document, and communicate detected fraud trends, suspicious transaction characteristics and patterns, Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends,Work with customer service to address customer questions and concerns regarding an investigation,Manage and respond to escalations from internal and external parties with proper urgency and effective communication, Strict adherence to security protocol regarding company and customer data and related communications


Preferred Skills and Qualifications
• 2+ years of experience in Customer Service or Investigations Specialist role
• 1 year of experience relevant to risk management, fraud investigation, or financial analysis
• Knowledge of credit card processing, payment fraud investigation, prevention techniques, and charge disputes preferred
• Exceptional communication skills, oral and written ability to clearly and concisely communicate in various situations, both internal and external
• Flexibility with full-time schedule, including shift assignments on weekends/evenings
• Strong internet research, Microsoft Office (including Excel) experience and overall PC skills PREFERRED QUALIFICATIONS
• Bachelor’s degree preferred
• Knowledge of credit card processing, payment fraud investigation, prevention techniques, and chargeback processing
• Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns
• Ability to work independently, react quickly, and solve problems, utilizing the available resources
• Self-disciplined, diligent, proactive and detail oriented
• Ability to effectively manage time, and individually prioritize multiple tasks of competing priority


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Contact for Price

Seller Details

 Krazy mantra

 Gujarat

 07896541230

Reply to Krazy mantra


  • Meet in a public place during the daytime when other people will be around.
  • Check the item before you buy
  • Pay only after collecting the item
  • Get a verifiable telephone number for the seller.
  • Never send advance payment under any circumstances.
  • Ask for clear information on condition of the good, price, payment and delivery method.
  • Always use the "Reply to Seller" to get in touch with the seller. This will help us notify you immediately if we are made aware of any fraudulent activities by the seller.

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