Home Jobs Placement - Recruitment Agencies Ad ID: 1176015 Posted 100 month ago  in Karnataka Classifieds 1305 people saw this post
Technical Support Executive In BPO

Jobs
Placement - Recruitment Agencies
Karnataka
Koramangala 5th Block, Bengaluru, Karnataka, India
Offer



Hi,

Warm Greeting from "CAREER DOTCOM"..!!
Great opportunity for BPO professionals..??

Huge openings available for Senior Executive ..!!

MAIL-resume.careerdot@gmail.com

Please find the below job description


International Process:
- Type of program:Technical Support

Responsibilities:

- Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
- Follow standard processes and procedures;
- Identify and escalate priority issues per Client specifications;
- Accurately process and record call transactions using a computer and designated tracking software;
- Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;


Qualification & Experience:
- Freshers/10+2/10+3/Experience(Most Preferably Looking For BE and BTech )

Requirements:
- Excellent Communication skills in English both written and verbal.
- Good knowledge


Languages:
-English,Kannada and Hindi
-English and Tamil
-English and Malayalam

Shifts:
- Fixed Day shift and rotational week off for Females
- Rotational Shift and Rotational week off for Males
- Two ways cab

Round of interview:
1. HR round
2.Technical round
3. Operations round

Walk in B/W: 10 A.M- 4.00 P.M (MONDAY to FRIDAY)
Interview going on daily basis…!!!!

VENUE
PHOENIX INFO TECHNOLOGIES
#100,Koramangala, 5th Block
opp: Banana Beach Restaurant
Bangalore - 560095

REGARDS,
Akshaya
DIAL- +91-8088934510



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Contact for Price

Seller Details

 Akshaya

 Karnataka

 08088934510

Reply to Akshaya


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